Frequently Asked Questions

  • 1. What activities are included with my Xikbal Eco Park admission?

    Your ticket gives you access to a full day of nature and adventure: ecological trails, cenotes, relaxation areas, and—depending on your package—activities like kayaking, ziplining, cultural ceremonies, and more. Enjoy the complete Xikbal experience!

  • 2. What packages or tours can I choose from?

    We offer options for every type of traveler: general admission, activity-focused packages, and all-inclusive experiences. Some tours also include meals, guided activities, and transportation. Pick the perfect plan for your ideal day.

  • 3. Is transportation available from Cancun or Playa del Carmen?

    Yes. Several of our tours include safe and comfortable round-trip transportation from major tourist areas. Simply select a package with transportation included and enjoy a hassle-free visit.

  • 4. What should I bring or keep in mind before my visit?

    We recommend light clothing, swimwear, a towel, biodegradable sunscreen, and comfortable walking shoes. The park offers rest areas and changing facilities. Booking in advance is highly recommended, especially during peak season.

  • 5. Are there discounts for locals or groups?

    Absolutely. Residents of Quintana Roo and Yucatán can access special rates with official ID. We also offer preferential pricing for groups, events, and corporate visits. Ask about our current promotions.