Welcome to [Your Company/Website Name]. By accessing and using our website and/or purchasing any of our services, you agree to and agree to comply with the following Terms and Conditions. If you do not agree to these terms, please do not use our site or purchase our services.

1. Object

These Terms and Conditions govern access, browsing, and contracting of ecotourism and adventure activities offered by [Your Company Name] (hereinafter, "the Company"), as well as the use of the information, content, and services available on the website.

2. Capacity and Acceptance

The user declares that he or she is of legal age and has full legal capacity to accept and be bound by these Terms and Conditions. Acceptance of these terms is deemed express and unequivocal upon making a reservation or using any service on the website.

3. Reservations and Payments

3.1. Reservation Process

All reservations are subject to availability and must be made through our website, by phone, or at authorized points of sale.

3.2. Prices

Service prices are expressed in [currency] and include Value Added Tax (VAT), unless otherwise indicated. Prices are subject to change without prior notice until the reservation has been confirmed and paid in full.

3.3. Payment

The reservation is considered confirmed once full payment or the required deposit has been received, depending on the Company's policy. We accept [Mention payment methods: credit/debit cards, transfers, PayPal, etc.].

4. Cancellation, Refund and No-Show Policies

4.1. Cancellation

• Cancellations made more than [Number] days prior to the service date will receive a [Percentage] refund of the total amount paid, or the option to reschedule at no cost.
• Cancellations made less than [Number] days in advance will be subject to a cancellation fee of [Percentage] of the total reservation, or will be non-refundable.
• [Add group policy, if applicable.]

4.2. No Show

Failure to appear at the time and place indicated for the service will result in the total loss of the amount paid, with no right to a refund or rescheduling.

4.3. Causes of Force Majeure

If the Company cancels an activity due to force majeure (extreme weather, safety, etc.), the client will be offered a rescheduled service or a full refund of all funds paid.

5. User Responsibility and Rules of Conduct

5.1. Health and Fitness

The user is responsible for ensuring that they and all participants in their reservation are in adequate physical and health condition to participate in the contracted activities. The Company reserves the right to refuse participation to anyone who, in its judgment, may endanger their own safety or that of the group.

5.2. Ecotourism Rules

The user agrees to follow all instructions from the guides and to respect the natural environment and the rules of the local Mayan community, including: not littering, not feeding wildlife, not collecting flora, and using only biodegradable sunscreen and repellents in natural areas.

5.3. Exclusion

The Company may exclude or remove any user from the activity who violates safety regulations, displays disrespectful behavior, or compromises the experience of other participants, without the right to a refund.

6. Disclaimer

By contracting and participating in the activities, the user acknowledges that ecotourism and adventure sports carry inherent risks. The Company acts solely as an intermediary in the sale of services and declines all liability for:

• Damage, injuries or accidents resulting from the user's negligence or imprudence.
• Loss or damage of personal belongings during service.
• Delays or modifications to itineraries due to external factors (weather, traffic, road closures, etc.).

7. Intellectual Property

All website content (design, logos, text, photographs, videos, etc.) is the property of [Your Company Name] or used under license. Reproduction, distribution, or modification without the Company's express written permission is strictly prohibited.

8. Modifications

The Company reserves the right to modify these Terms and Conditions at any time. Such modifications will be effective upon posting on the website. It is the user's responsibility to review them periodically.

9. Jurisdiction

For the interpretation and enforcement of these Terms and Conditions, the parties submit to the jurisdiction of the competent courts of [City, Quintana Roo], Mexico, waiving any other jurisdiction that may apply to them by reason of their present or future addresses.